Privacy Policy
Last updated: 19 May 2025
This Privacy Policy applies to all personal information collected by Law Captain Pty Ltd (ACN 686 353 113) via this website, our software and through Facebook and Google.
What personal information do we collect?
When you visit our website or create an account, we collect personal information such as your name, email address, phone number, and professional details to provide you with our services.
When you use our AI platform, you may input information into our service (including your customer or client data) (Input Data).
We use that Input Data to develop, improve, support, and operate the services we provide.
No Model Training
We will not train any AI models using your Input Data.
We only work with large language model providers who give us contractual assurances that they will not train their models using your Input Data.
When do we collect information?
We collect information from you when you subscribe to a newsletter, fill out a form, enter information on our site or use our software.
How do we use your information?
- To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To provide our AI software to you.
- To conduct research.
- To improve our website and AI service in order to better serve you.
- To allow us to better service you in responding to your customer service requests, including resolving bugs and customer queries.
- To communicate with you, including sending information about our products and services.
- To follow up with you after correspondence (live chat, email or phone enquiries).
- To prevent fraud, criminal activity, or misuses of our services.
How do we keep your information secure?
Keeping your information secure is important to us. We use technical and organisational security measures to protect your data from unauthorised access, loss, or misuse.
Our security measures include:
- Encryption of data when it's transmitted and stored
- Access controls so only authorised staff can view your information
- Regular security monitoring and system updates
- Secure data centres with our hosting providers
While we take security seriously, no system is completely foolproof, so we can't guarantee absolute security.
Your Data Rights
You have the following rights regarding your data:
- To request that we delete your personal data and associated customer data we have on our system.
- Export your personal data (and associated customer data) in a readable format
- Update your account details anytime
- Opt out of marketing communications anytime
- Unsubscribe via email links or account settings
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. For instance, they are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
- Website functionality and user preferences
- Analytics to improve our services
- Security and fraud prevention
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled. It won't affect the user's general experience but some of our services will not function properly.
Third-party disclosure
We only share your personal information with trusted partners who help us run our business:
- Service providers like website hosting, payment processing, and customer support companies
- AI providers who power our AI features (under agreements that they won't train on your data as stated above)
- Professional advisers like lawyers and accountants when needed for business purposes
- Authorities when required by law or to protect our users and business
All these partners have limited access to your information and can only use it for the specific tasks we've agreed on, provided they agree to keep this information confidential.
We never sell your information or use it for marketing to other businesses.
If Law Captain is sold or merges with another company, your information may be transferred as part of that deal. We'll let you know if this happens and ensure the new owner follows this privacy policy.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-Party Services
Our platform integrates with third-party services (payment processors, AI providers, hosting services). These services have their own privacy policies and are selected based on their security standards and data protection commitments.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website.
These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. Read more here.
We may use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We may implement the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative opt out page or permanently using the Google Analytics Opt Out Browser add-on.
Does our site allow third-party behavioural tracking?
It's also important to note that we allow third-party behavioural tracking.
Australian Privacy Act
We are not bound to comply with the Australian Privacy Principles derived from the Privacy Act 1988 (Cth), nor do we voluntarily agree to it.
Limit of This Policy
This policy only applies to information exchanged through our site. It does not apply to information exchanged outside of this site.
To the full extent permitted by law, this policy does not give any person or entity legally enforceable contractual or other legally enforceable rights against us.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
- Law Captain Pty Ltd (ACN 686 353 113)
- Level 5, 231 Adelaide Terrace, Perth, WA 6000, Australia
- Email: help@lawcaptain.ai